SKR FOODS Pvt. Ltd.
TERMS

Terms and Conditions
Shipping and Handling
Security
Privacy Policy
Return Policy
Conditions for return
Pricing and Availability Policy
Errors and Omissions


Terms and Conditions

1.
All content on this website including the logo, graphics, text, design, music is the property of SKR Foods Pvt. Ltd. and protected by copyright. No part of the content shall be copied, downloaded, uploaded, published, and transmitted without prior, written permission from SKR Foods Pvt. Ltd.
   
2.
SKR Foods Pvt. Ltd. has taken every care towards the accuracy of information provided on the website. It has exercised due diligence in providing the latest products/information. SKR Foods Pvt. Ltd. or its employees, or its affiliates, are not responsible for loss or damage caused to users due to the information inadvertently provided on the website.
   
3.
The responsibility of SKR Foods Pvt. Ltd. ceases once the product is delivered at the customers address
   
4.
If a product is unavailable readily, the customer will be informed about this through e-mail or telephone. If there is no response from the customer, we may go ahead and deliver a product that comes closest to that ordered.
   
5.
SKR Foods Pvt. Ltd. may, from time to time, run contests on the website. To participate, users may have to fill a form and provide personal information. If the contest is being administered / sponsored by a third party, this information will be disclosed to that third party. Every contest is subject to its own specific rules.
   
6.
Customers must contact the Customer Service Cell at SKR Foods Pvt. Ltd. to cancel an order. If the product has not yet been dispatched, SKR Foods Pvt. Ltd., at its sole discretion, may cancel the order subject to its return policy
   
7.
All the orders need to be placed with a notice of 2 clear working days.
   
8.
SKR Foods Pvt. Ltd. may at any point of time reject any order without any reason.
   
9.
SKR Foods Pvt. Ltd. may send e-mails to its registered users about new item/schemes. Users may opt out of the mailing list if they do not want to receive these mails
   
10.
Products once delivered can sometimes be returned - for instance when the product is damaged in transit or wrongly delivered - subject to the terms and conditions laid down in the Return Policy Statement
   
11.
In every case that a customer wants to cancel an order, 10% of the order amount will be charged towards Processing and Other expenses.
 


Shipping and Handling

We, at SKR Foods Pvt. Ltd. are firmly committed to customer satisfaction and individual privacy. The following discloses our shipping and delivery policy:

Shipping Information: In case of multiple orders, items may be shipped from different locations depending on the availability and convenience. This is to facilitate quicker and safer shipping of various items. Hence all the items may not reach the customer at a time.

Delivery Timings: All Orders should be placed 2 working days in advance. Automatic acceptance of orders is not binding on us if not received in advance. However, in case of orders received later, we do try to deliver at the earliest, as per your requirement but delivery in time cannot be guaranteed. Deliveries will take place between 9.00 am and 6.00 pm unless otherwise specified.

For more information or if you have any problem please contact our customer service team. Modifications in orders must be reconfirmed through mail or by phone. Call the appropriate phone number depending on the place of delivery

Reconfirmations of Orders Mumbai Office: +22886831

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Security

SKR Foods Pvt. Ltd. has signed by with CCAvenue who has taken all precautionary measures to protect your interest. Their servers are safe and secure and have Verisign 128 bit security and CVM verification

For more information on Verisign 128 bit security and CVM verification please visit https://www.ccavenue.com/content/security.jsp

SKR Foods Pvt. Ltd. places topmost priority on the information you give us. We pledge for the security of your personal information: as a result, there has never been and will never be a single instance of sale or rent of your personal information to any third party from skrintl.com. We value your trust very highly, and we do not refer to or use your information except in the delivery of a great shopping experience, and in no other way than described in the Privacy Policy


Privacy Policy

Personal Info & Its Use

SKR Foods Pvt. Ltd. uses your IP address to help diagnose problems, if any, with our server and to administer our web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. We use cookies to keep track of your shopping cart and to deliver content specific to your interests. Our site's registration form requires users to give us contact information (like their e-mail address), unique identifiers (like a password), financial information (like their account or credit card numbers), and demographic information (like their zip code, age, or income level). We do not market this information to any outside companies. The customer's contact information is also used to contact the visitor, when necessary.

Demographic and profile data may be used to tailor the visitors' experience at our site, showing them content that we think they might be interested in and displaying the content according to their preferences. This is designed only to enhance the shopping experience.

From time-to-time, SKR Foods Pvt. Ltd. may run contests on our site in which we ask visitors for contact information. We use contact data from our contests to send users information about SKR Foods Pvt. Ltd. and promotional material from some of our partners. Users may opt out of receiving future mails if they wish.

SKR Foods Pvt. Ltd also allows any customer to create an account with skrfoods.com. This allows the user to simplify his or her purchase process at our site. All the information that a customer may supply when creating an account will be held in the strictest confidence. It will be used simply to manage the payment of orders and shipping of it. SKR Foods Pvt. Ltd does not share any private financial information about its customers with any outside company or agency unless required by law.

Links Pages at skrfoods.com contain links to other sites. Skrfoods.com is not responsible for the privacy practices or the content of such web sites.

Delete/Deactivate: This site gives users the option to remove their information from our database and not to receive future communications. Please e-mail Customer Service by filling out the form in the customer service section for further assistance.

Change/Modify: This site gives users the option for changing and modifying information previously provided. Please inform the customer service section. Be sure to indicate the exact nature of modification you require. Our Customer Service agent will contact you in order to expedite your request with all deliberate speed.

Contacting skrfoods.com: If you have any questions about this Privacy Statement, the practices of this site, or your dealings with this web site, please email us at: customer service.

If you have any additional questions regarding shopping on our site that are not answered above, please email us at: customer service.

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Return Policy

At skrfoods.com, we want you to be completely satisfied with your purchase and enjoy your shopping spree. We have framed our Return Policy to meet your various complaints. When you need to return an item, please review the complete details of our return policy below to determine if any special return conditions apply.

a) Damaged or Wrongly Shipped Items
 
Salmon is a perishable food item and refund will be entertained only if they are wrongly shipped.
   
b) Refund for non-delivery of Items
 
Perishable Items: In case of missed/non-delivery of Salmon Products, the delivery of items will be attempted only once. Being perishable in nature, there will be no refund against such items.
   
c) Refund against cancelled orders: Salmon is a perishable food item and orders once placed can not be cancelled or modified.
   

Conditions for Return

Salmon is a perishable food item and orders once placed can not be cancelled or modified. - May not be returned, unless wrongly delivered.

Note: Refund for item(s) or exchange for damaged/ wrongly shipped item(s) will be made/done after deducting the shipping/handling charges.

Duration of Returns:

  1. Returns on Credit Card : Please allow up to two billing cycles for the return credit to appear on your credit card statement.
  2. Alternative Method – Store Credit : If credit cannot be issued to your credit card, then on mutual acceptance a store credit will be issued i.e. order worth the refund amount can be used in future from your store credit for other purchase.

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Pricing and Availability Policy:

Pricing Policy: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. SKR Foods Pvt. Ltd. reserves the right to accept or decline your order for any reason at any time. In case of non-availability of the ordered item, SKR Foods Pvt. Ltd. may deliver any other product nearest to the description of your original item ordered.

All orders placed must obtain verification pre-approval with an acceptable method of payment. We may require additional verification or information before accepting any order. If additional information is necessary, we will contact you via email or Telephone number at the email address/telephone number provided on your order. Shipping and delivery timeframes quoted on the site will not begin until appropriate approval and verification of your order has been obtained.

Availability Policy: At times, your order may be out of stock. In this event, SKR Foods Pvt. Ltd. will place your order on backorder and notify you via email with the status of your order. If you wish to cancel your order while on backorder status, please see our Terms & Conditions. If the expected delivery date of the item is greater than 30 days, skrintl.com will notify you that the order has been cancelled due to an out of stock status. All notifications will take place via email.

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Errors and Omissions Policy:

In the event if a product is listed at an incorrect price due to a display or typographical error SKR Foods Pvt. Ltd. shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

SKR Foods Pvt. Ltd. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, SKR Foods Pvt. Ltd. shall immediately issue a credit to your credit card account to the amount of your original charge.

 

 

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